Reinventing the experience of politics

My colleague Matt Jones wrote an interesting opinion piece for B & T Magazine discussing how Australia's political parties should innovate beyond traditional methods to compete in a communications landscape that has changed beyond recognition. The idea of engaging voters with experiences and staying true to your (politcal) brand's promise holds true in any country's political landscape:

"As an experiential marketer with a background in political strategy, I reckon there’s a far more interesting issue not getting the attention it deserves. Forget what the Labor opposition is doing to (probably) win this Federal Election, and think about what the (likely) Liberal opposition will have to do to win the next Federal Election. It presents a great case study for how Australia's political parties should innovate beyond traditional methods to keep up with a communications landscape that has changed beyond recognition. Because opposition is the true test of political marketing."
"So, here’s my pitch to Liberals across Australia, as they face up to the possibility of being out of office at State and Federal level, and prepare for the task of rebuilding their brand.

Consider, even in opposition, the resources available to you. Millions of dollars. A network that covers Australia. Relationships with businesses, universities, think tanks, policy makers, and global thought leaders. Consider how, over the course of the next three to six years, those resources could help to facilitate extraordinary changes in communities across Australia.

Think about finding ways to promote strong Liberal themes while out of office. Aim to tell a singular, national Liberal story about your brand (or values if you like) that cuts across all states and candidates. Allow people to experience Liberal politics in action.

In short, you should be in politics to try to make things better, not win votes. If you’re not, then get lost, you’re a cynical no-hoper. But, if you are in politics to make things better, then you shouldn’t need to win an election before you start trying.

So, if you want people to believe that Liberals (at State or Federal level) will manage finances better, then create a financial literacy programme for schools and disadvantaged communities.

If you want people to believe that Liberals will support entrepreneurs and start-up businesses, then use corporate connections to provide business master classes, and create an awards scheme for Australia’s best young business and social entrepreneurs.

If you want people to believe that Liberals are tough on crime and trustworthy on national security, then find ways to promote and support the voluntary organisations that seek to rehabilitate and refocus wayward young people.

If you want people to believe that you understand the challenge of climate change, then sponsor talk programmes and research papers by non-partisan global experts.

If you want people to trust you again with issues like health, education and transport, then find ways to show that you both understand and care. Run free school buses in areas that are poorly served. Provide after-school classes to kids with learning difficulties. Take advantage of your resources, people and money. Make a difference and mean it.

If you want people to engage with you online, give them something worth spending time with. If you want people to believe that Liberals will support vibrant local communities, create locally-focused websites where people can find and recommend tradesmen, where new mothers can connect with each other, and where young people can seek work.

Think in terms of a long-term journey to sell your brand into every community in Australia. Use you energies, time, and money to do what’s right and don’t expect to be rewarded. Ignore the temptation to get involved in a sales frenzy. Stay positive and focused on you, your brand, and your target audience.

Consider what adopting an experiential philosophy could mean for how you go about the business of opposition. Think about creating experiences that reflect your brand and values as well as your policies. Understand that you have to earn the right to spend time with people. Recognise that you have to give in order to receive. Be authentic, and doing things with real meaning and purpose.

Think about it Liberals. Because a decade in opposition is no fun. Just ask Labor."

Matt Jones is a Creative Strategist at Jack Morton. Previously, he was Chief Political Adviser (Communications) to the UK Conservative Party.

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Posted by Leesa Wytock on November 27, 2007 10:28 PM | | Comments (2)

Comments (2)

colin seeger said:

I was lucky enough to get to quiz the late Paul Jones about the way the "It's Time" campaign was created and implemented in 1972 - the first time a political party had been sold like soap, as he put it.

The risk is, of course, the, like truth, policy is the first casualty of a brand war; but given the electorate's general cynicism about politics (John Howard's classic excuse "that wasn't a core promise" did nothing to engender trust or enthusiasm for the electoral process.

We wait and watch to see whether this product actually has any features its predecessor lacked....

CS


Bettina Peters said:

I found this interesting in theory, but then at the end it says the author was apparently Chief Political Adviser to the UK Conservative Party. Correct this if I'm wrong, but didn't they lose 3 elections in a row? Even when Blair was unpopular, they couldn't come up with marketing strategies to win the unlosable election? If that's the author's legacy, perhaps it's not surprising he fled the UK to reinvent his career here!


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